Name: HOUSTON311_ALL_PUBLIC_SERVICE_REQUESTS
Display Field: CASE_TYPE
Type: Feature Layer
Geometry Type: esriGeometryPoint
Description: This GIS point dataset contains all publicly available Houston 311 service requests from 2002 through the date of the most recent dataset update. Please note that Houston 311 service request data was maintained in a non-enterprise system prior to 2011. As a result, some records may be missing or contain incomplete information due to historical data migration and system consolidation limitations. This dataset is maintained and updated on a quarterly schedule. The most recent update was completed on November 5, 2026. At the time of this update, the dataset contained approximately 5.85 million service request records. Houston 311 is the City of Houston’s non-emergency service and information center, providing a single point of contact for residents, businesses, and visitors seeking city services, reporting issues, obtaining information, and accessing government resources. To learn more about Houston 311, please visit the Houston 311 homepage.
Copyright Text: Houston 311, City of Houston Information Technology Services (HITS) GIS Services
Default Visibility: true
MaxRecordCount: 1000
MaxSelectionCount: 2000
Supported Query Formats: JSON, geoJSON, PBF
Min Scale: 24000.0
Max Scale: 0.0
Supports Advanced Queries: true
Supports Statistics: true
Has Labels: false
Can Modify Layer: true
Can Scale Symbols: false
Use Standardized Queries: true
Supports Datum Transformation: true
Extent:
XMin: -1.5902013898240373E7
YMin: -1151647.3983718702
XMax: 3696473.7098807157
YMax: 1.3600696031000007E7
Spatial Reference: 102100
(3857)
LatestVCSWkid(0)
Drawing Info:
Renderer:
Simple Renderer:
Symbol: Style: esriSMSCircle
Color:
[0, 77, 168, 255]
Size: 4.0
Angle: 0.0
XOffset: 0
YOffset: 0
Outline:
[255, 255, 255, 255] Width: 0
Label: N/A
Description: N/A
Transparency: 0
Labeling Info:
Feature Draw Order:
Advanced Query Capabilities:
Supports Statistics: true
Supports OrderBy: true
Supports Distinct: true
Supports Pagination: true
Supports TrueCurve: true
Supports Returning Query Extent: true
Supports Query With Distance: true
Supports Sql Expression: true
Supports Query With ResultType: false
Supports Returning Geometry Centroid: false
Supports Binning LOD: false
Supports Query With LOD Spatial Reference: false
Supports Percentile Statistics: true
Supports Having Clause: true
Supports Count Distinct: true
Supports Time Relation: true
Supports Sql Format: false
Supports Query Analytic: true
Supports Query With Current User: true
HasZ: false
HasM: false
Has Attachments: false
HTML Popup Type: esriServerHTMLPopupTypeAsHTMLText
Type ID Field: null
Fields:
-
OBJECTID
(
type: esriFieldTypeOID, alias: OBJECTID
)
-
TITLE
(
type: esriFieldTypeString, alias: TITLE, length: 200
)
-
CASE_TYPE
(
type: esriFieldTypeString, alias: CASE_TYPE, length: 200
)
-
DEPARTMENT
(
type: esriFieldTypeString, alias: DEPARTMENT, length: 200
)
-
DIVISION
(
type: esriFieldTypeString, alias: DIVISION, length: 200
)
-
STATE_CODE
(
type: esriFieldTypeString, alias: STATE_CODE, length: 200
)
-
STATUS
(
type: esriFieldTypeString, alias: STATUS, length: 200
)
-
CREATED_ON
(
type: esriFieldTypeDate, alias: CREATED_ON, length: 8
)
-
RESOLVE_BY
(
type: esriFieldTypeDate, alias: RESOLVE_BY, length: 8
)
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SLA
(
type: esriFieldTypeString, alias: SLA, length: 200
)
-
CLOSED_ON
(
type: esriFieldTypeDate, alias: CLOSED_ON, length: 8
)
-
ADDRESS
(
type: esriFieldTypeString, alias: ADDRESS, length: 200
)
-
STREET
(
type: esriFieldTypeString, alias: STREET, length: 200
)
-
CITY
(
type: esriFieldTypeString, alias: CITY, length: 200
)
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STATE
(
type: esriFieldTypeString, alias: STATE, length: 200
)
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ZIP
(
type: esriFieldTypeString, alias: ZIP, length: 200
)
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COUNTY
(
type: esriFieldTypeString, alias: COUNTY, length: 200
)
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LATITUDE
(
type: esriFieldTypeDouble, alias: LATITUDE
)
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LONGITUDE
(
type: esriFieldTypeDouble, alias: LONGITUDE
)
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TAXID
(
type: esriFieldTypeString, alias: TAXID, length: 200
)
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COUNCIL_DISTRICT
(
type: esriFieldTypeString, alias: COUNCIL_DISTRICT, length: 200
)
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SUPERNEIGHBORHOOD
(
type: esriFieldTypeString, alias: SUPERNEIGHBORHOOD, length: 200
)
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MANAGEMENT_DISTRICT
(
type: esriFieldTypeString, alias: MANAGEMENT_DISTRICT, length: 200
)
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ETJ
(
type: esriFieldTypeString, alias: ETJ, length: 200
)
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SWM_QUADRANT
(
type: esriFieldTypeString, alias: SWM_QUADRANT, length: 200
)
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GARBAGE_DAY
(
type: esriFieldTypeString, alias: GARBAGE_DAY, length: 200
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RECYCLING_QUADRANT
(
type: esriFieldTypeString, alias: RECYCLING_QUADRANT, length: 200
)
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RECYCLING_DAY
(
type: esriFieldTypeString, alias: RECYCLING_DAY, length: 200
)
-
HEAVY_TRASH_QUADRANT
(
type: esriFieldTypeString, alias: HEAVY_TRASH_QUADRANT, length: 200
)
-
HEAVY_TRASH_DAY
(
type: esriFieldTypeString, alias: HEAVY_TRASH_DAY, length: 200
)
-
NOTES
(
type: esriFieldTypeString, alias: NOTES, length: 2000
)
-
CHANNEL
(
type: esriFieldTypeString, alias: CHANNEL, length: 128
)
-
CASE_TYPE_ID
(
type: esriFieldTypeString, alias: CASE_TYPE_ID, length: 1073741822
)
-
QUEUE
(
type: esriFieldTypeString, alias: QUEUE, length: 1073741822
)
-
CONCERNNAME
(
type: esriFieldTypeString, alias: CONCERNNAME, length: 1073741822
)
-
GARBAGE_ROUTE
(
type: esriFieldTypeString, alias: GARBAGE_ROUTE, length: 1073741822
)
-
RECYCLING_ROUTE
(
type: esriFieldTypeString, alias: RECYCLING_ROUTE, length: 1073741822
)
-
RECYCLING_AREAS
(
type: esriFieldTypeString, alias: RECYCLING_AREAS, length: 1073741822
)
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FLAG
(
type: esriFieldTypeString, alias: FLAG, length: 200
)
-
INC_ID
(
type: esriFieldTypeString, alias: INC_ID, length: 1073741822
)
-
CASE_NUMBER
(
type: esriFieldTypeString, alias: CASE_NUMBER, length: 1073741822
)
-
DESCRIPTION
(
type: esriFieldTypeString, alias: DESCRIPTION, length: 1073741822
)
-
SERVICE_AREA
(
type: esriFieldTypeString, alias: SERVICE_AREA, length: 1073741822
)
-
PLUSCODE
(
type: esriFieldTypeString, alias: PLUSCODE, length: 200
)
-
SHAPE
(
type: esriFieldTypeGeometry, alias: SHAPE
)
Supported Operations:
Query
Query Attachments
Query Analytic
Generate Renderer
Return Updates
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